All Inclusive Resorts

One of the easiest and most popular vacations to book is an all inclusive package. All Inclusive includes, hotel, food, beverage, (transfers) and some tour operates and even flights. if they select this option.

Are top All Inclusive Resort Products are:

  1. Sandals and Beaches Resorts These are booked directly through Sandals/Beaches Resorts
  2. AM Resort (Secrets, Dreams, Breathless, Zoetry, Alua, Sunscape) AM Resorts can be booked directly through AM Resorts or through the Tour Operators.
  3. Other All Inclusive Resorts: There are hundreds of other all inclusive resorts options, but more of the more popular ones the following: Barecelo, Ibesotar, Riu and Karima. Karmia has Margartiaville, Eldorado (mostly in Mexico) Azul (mostly in Dominica Republic).

Tour Operators

All Inclusive Tour Operators: When you are booking travel you use booking engines they are also known as Tour operates that SAT has accounts with. Here is a list of our all inclusive tour operates. For instance one of my favorite booking engines is Vacation Express. All of the TO (tour operators) have a price match option as well, if your client should finds a better rate the will match it. Remember the better rate must be EXACTLY the same (same room category, same flight, etc).

List/Explanation of Tour Operators:

ALG: Apple Leisure Group is under the umbrella company of Hyatt Hotels, they have AM Resorts, Apple Vacations, Funjet and Travel Expressions companies- you will need to book these vacation under the VAX Vacation Access.

VAX (Vax Vacation Access): Is a website that full of tour operates and you can research and use. Apple Vacations, FunJet, or Travel Impressions to book All Inclusive vacations. They are a reputable company and have agents at the airport to transfer them and usually have agents at the resorts. You can compare prices with the other companies listed in VAX too. Most of these vacation providers have a competitive match program. In order for the match to go through it must be a exact match. (same flight, room category etc).

Our VAX number is (585-281-4848) When you are booking trip through this site

  • Apple Vacations – part of the ALG all booked in VAX
  • Classic Vacations
  • Club Med
  • Delta Vacations
  • Funjet part of the ALG – all booked inVAX
  • Pleasant Holiday/Journese
  • Travel Expressions – part of the ALG – booked in VAX
  • Vacation Express

Travel Leaders Network

Straight Away Travel is part of the Travels Leaders Network. It is a community of passionate travel professionals and represents about 5,700 travel agencies across the US and Canada. We are part of their network where potential clients can find us by location, product and expertise. The benefit of our membership is earning higher commission levels, marketing tools, lead generations, training and more. Once you feel comfortable in your training, Please setup and create agent profile as soon as possible and then link will be sent to you.

Once you have become comfortable with with your training in SAT. I will send you invitation to to join Agent Universe within TLN. Agent Universe is the member portal that gives you access to book individual resorts(pinsight) and cruises (cruisepro). They have array of great training library, Free direct email marketing tools, and travel resources to grow your business. Please note the first training that you should be complete is the Agent Universe orientation.

Agent Universe Login Information :

Bigger Commission Options

Of course booking a Disney Vacation or Sandals/Beaches all inclusive vacation have bigger value with commissions. Another options for making bigger commission is doing some of the following:

Groups: They are one of the best ways to make big money in travel. Group travel/company incentive trips/family and high school reunion are huge. There are trainings on SAT Travel Resource page that can help you.

Weddings: These are another huge money maker! After awhile booking some Disney and Sandal vacations, you can become a wedding specialist. Sandals and Beaches is a great place to start as they have many webinars available for you to customizable destination weddings.

Honeymoons: Great ideas for those clients extended family members that are looking to get married in the next two years to book early. Pair up with your local wedding planner or florist.


Sandals & Beaches

Sandals is World’s #1 adult only all inclusive resort. Beaches is the world’s #1 family friendly all inclusive resort. There are so many options and these are you highest money maker and they give us the highest commission. Sandals has 6 locations: Antigua Bahamas (Emerald Bay & Bahamas Royal Bahamian), Barbados (Barbados & Royal Barbados), Curacao, Grenada, Jamaica (Montego Bay, Negril, Ochi, Royal Caribbean, Royal Planation, South Coast), St Lucia (Grande, Halcyon, Lao Tac). A great resource to begin exploring Sandals and Beaches Location is on the consumer page site:

Sandals: Again is the world’s #1 resort for adults only all inclusive. You can book these resorts up to two years in advance. Sandals will have trainings in major cities throughout the year. You can attend any of these and I encourage you to them. You can earn free nights by booking Sandals and Beaches.

Beaches: Again is the world’s #1 resort for families as an all inclusive. You can book these resorts up to two years in advance. Sandals will have trainings in major cities throughout the year. You can attend any of these and I encourage you to them. Again you can earn free nights by booking Sandals and Beaches.

Selling Sandals and Beaches is easy, having the knowledge is what makes the client want to book with you other than the resort!

Setting Up Your Account:

The Sandals booking site is , When booking with Sandals you first need to create your travel advisor account by using your SAT email to login and you can then create an account and password.

Instructions on Setting up your Account:

  1. Click the link ” Create your travel advisor account towards the bottom right side of the page.
  2. Fill out the information (Branch number should be 0)
  3. Once completed (SAT admin will be emailed for approval) once received you’ll have access.

Once your account is set up and approved you can begin booking Sandals and Beaches vacations on the Sandals TA portal. For more information on how to book travel on the Sandals TA Portal, follow the guided training video instructions on the website. If you should run into issues you can also visit the SAT Team Resource page for more detail training videos or reach out to me and I can walk you through it.

Questionnaire and Quotes:

When booking Sandals and Beaches vacations, the first thing to do is get to know your clients expectations, desires, wants and needs. A great option is to do a questionnaire for your clients, you can create this on a google form (if you like to send to them or just have it available for you to fill out when you speak to them). Having this information will help you created a more personalized quote that you can give to your clients.

When you creating a quote, you can also add flights when booking an all-in-one-packages. (you will receive commission by adding flights onto their packages). If your clients select to book their own air-fare, you just have to let Sandals know their flight information. On selecting room for your quotes, be mindful if it should say inventory is low, it will specify those particular room categories and you can quote that to you clients so they can book it sooner verse later.

Booking a Reservation:

You can book a reservation either on the Sandals TA Portal or calling 1-800-Sandals. When you book a vacation package, you will receive 2 email confirmations. One is the agency copy that includes our commission and the other is the guest copy that you will send to your client. Every Sandals and Beaches vacation package requires a $400.00 deposit. You can choose to hold the room fro $98.00 but then they will be charged the rest of the deposit ($302.00) 21 days later. This deposit is fully refundable up until 45 days before arrival of trip. Helpful Tip: Be sure you know the percentage that they will lose after this point. You can offer to your clients to add on travel protections to their package. (Please always read the policies on the TA Portal regarding this as they do change). Remember you are responsible for getting their credit card information and keeping it secure.

There are always training videos on our SAT Travel Resource Page or on the Sandals TA Portal . SAT always encourages you to get to know each resort. Each resort has different vibes some are more of a party vibe while some others are more relaxing.

Anything extra that you book for your clients in advance is commissionable to you. For example a spa treatment, excursion etc. (for Jamaica resorts excursions you will need to use or you can call them to schedule). Another option to offer to your clients is the Club Mobay service (for those clients going to Jamaica only) , this a fast track service through immigration, customs and security with personalized services at the airport. Your clients will travel like a true VIP when they relax in the private lounge to wait for their flight, using the high-speed Wi-Fi and enjoying the beverages and snacks. This service is available for arriving and departing flights in/out ofJamaica.

Straight Away Travel Expectations with Sandals/Beaches after booking:

After booking your clients vacation with Sandals or Beaches, SAT likes to add that extra touch for our clients, so it makes their vacations more memorable so they will want to book another vacation through you and Straight Away Travel.

  • Please send an email to the key resort personal (you can find their email on the resort fact sheet in the google drive under the Sandals Folder). Asking them to put a note in your client’s room welcoming them to the resort. Helpful tip: Let the Key Resort Personal know a little bit about your clients If they are celebrating a honeymoon/anniversary etc.
  • Keep your clients up-to-date with flight changes (if you added flights to their packages) etc.
  • Send a note to them a few days before they travel reminding them that you are here for their every need and how much fun they are going to have.
  • This is entirely up to you and is NOT REQUIRED but many agents send a gift to their client. The gift can be small and as simple is a Net Float Swim Hammock for the pool (a two pack can be found on Amazon for a pack of 2 is around /$20.00) Starbucks gift card for a coffee at the airport or even as big as a spa service package (of course depending on the cost of their trip and your commission).
  • After they arrive back from their vacation, send a thank you note and hope they enjoyed their stay and if you need anything else and how we can book your next travel vacation. If you have the Advantaged TESS plan, there are lots of auto-emails that will be sent to your clients so that can eliminate those steps above.

AM Resorts

AM Resorts is under the Hyatt Hotel umbrella, two of the most popular resorts are the Secrets and Dreams. Secrets Resorts is like Sandals – it is an adult only all inclusive resort and Dreams Resort is the family friendly all inclusive resort, is similar to Beaches Resort. These resorts are less expensive than the Sandals Resort Brand. See there options at the link:

Secrets and Dreams locations: They are located in Jamaica, Mexico, Costa Rica Panama and St. Martin

Setting Up You Account:

The AM Resort Master Agent Page is , Once you register please be aware that our member is different. AM Resorts created a pseudo number for us. Please put this number in the IATA Section fo the registration- our number is A013250SC

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